Our Privacy Policy

At Centinela Youth Services (CYS), we are committed to protecting the privacy of our clients, donors, partners, volunteers, and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure your information is safe and secure.

Effective Date: September 27, 2024

1. Information We Collect

We may collect the following types of information when you interact with Centinela Youth Services:

Personal Information: Name, contact information (email address, phone number, physical address), and other identifying details.
Demographic Information: Age, gender, ethnicity, and other non-identifiable data used for reporting and program improvement.
Program-related Data: Information related to the services you or your family receive, including details shared during consultations, program participation, or surveys.
Financial Information: If you donate to CYS, we may collect payment information such as credit card details or bank account numbers. This information is stored securely.
Website Usage Data: Information collected through cookies and analytics tools, such as your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information

The personal information we collect is used to:

Provide and improve the services and programs we offer.
Communicate with you regarding your participation in CYS programs.
Respond to inquiries and provide support.
Process donations and manage donor relations.
Improve our website’s functionality and user experience.
Comply with legal obligations and protect the rights of CYS and its participants.

We do not sell, trade, or share your personal information with third parties for marketing purposes.

3. Data Security

We take the security of your personal information seriously. CYS employs industry-standard practices and technologies to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and limiting access to only those employees who need the information to perform their roles.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access, correct, or delete the personal information we have collected.
The right to object to or restrict certain processing of your data.
The right to withdraw consent where we rely on your consent for processing.

To exercise these rights, please contact us using the contact information below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your online experience. These tools help us analyze site traffic, personalize content, and understand how users engage with our site. You can set your browser to refuse cookies, but doing so may limit some functionality of the website.

7. Third-Party Links

Our website may contain links to external sites. Centinela Youth Services is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the "Effective Date" at the top and provide notice as required by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Centinela Youth Services

110 S La Brea Ave, Suite 450, Inglewood, CA 90301

Phone: 310 970 7702

Email: [email protected]